Terms of Service
By commissioning me you agree to my TOS. Please read over before sending any payment.
GENERAL
- I reserve the right to refuse commissions and alter my pricing. (Quotes are valid for 50 days, but will not change once deposit has been placed).
- It is the responsibility of the commissioner to provide clear references/descriptions of the character(s) (any mistakes that are my fault I will fix). If you want specific colours/materials used please specify during the quoting stage. However there will be opportunities to confirm colours before completion.
- Progress pictures and updates will be sent as progress is made, these are your opportunities to request changes or express dissatisfaction. There is no guarantee that changes can or will be made after completion.
- Pictures of the product can be reposted as long as they contain my watermark. A link to my social media/website is optional, but appreciated.
- Cancellation will be discussed individually.
- I reserve the right to cancel or refund a commission due to not following my TOS, rude or inappropriate behaviour or lack of communication.
- I reserve the right to refuse commissions and alter my pricing. (Quotes are valid for 50 days, but will not change once deposit has been placed).
- It is the responsibility of the commissioner to provide clear references/descriptions of the character(s) (any mistakes that are my fault I will fix). If you want specific colours/materials used please specify during the quoting stage. However there will be opportunities to confirm colours before completion.
- Progress pictures and updates will be sent as progress is made, these are your opportunities to request changes or express dissatisfaction. There is no guarantee that changes can or will be made after completion.
- Pictures of the product can be reposted as long as they contain my watermark. A link to my social media/website is optional, but appreciated.
- Cancellation will be discussed individually.
- I reserve the right to cancel or refund a commission due to not following my TOS, rude or inappropriate behaviour or lack of communication.
ART
- I will accept commissions from minors with parental permission. -Prints can be made for personal use only, not used commercially without permission. -I reserve the right to make prints for commercial use, unless otherwise discussed (an additional payment may be requested for the copyright of the work). - Minor changes to colours can be made after completion (within 3 days). - All working files are kept at least 1 week after completion so edits at a later date can be discussed, but these may require a separate fee. |
PAYMENT METHODS
Direct bank transfer. PayPal |
FURSUITS/PROPS
- I will not accept commissions from under 18s.
- A deposit is required before I begin work; this will cover materials costs so is non-refundable.
- You have permission to resell the suit once you have it. It would be nice if it was stated that I am the original maker.
- I reserve the right to resell the product if no contact is made within two weeks, I will notify you several times before this deadline.
- Please do not upload NSFW pictures containing my product, if you intend to use my product in an adult situation I reserve the right to refuse the commission.
FAULTS/SHIPPING
- If there is a fault with the product, please contact me within 3 weeks of receiving it. It is your responsibility to notify me so that we can discuss the problem. If there is an issue:
> Firstly send a detailed description and images if possible
> We will discuss shipping it back to me (you will have to pay for this)
> If it is “makers error” I will refund you the shipping costs, fix the problem and return it free of charge
> If it is not “makers error” we can discuss payment to repair the product and return shipping costs
- All my products come with 1 year warranty (which covers damage due to general wear and most “makers error”s). Repairs that do not fit into this category can also be discussed at a reduced cost. Please note that free shipping cannot be guaranteed.
* “Makers error” include, but not limited to issues such as: holes, broken seams, features not secured adequately (e.g. claws falling out of paws, ears not secured). Any faults will be discussed before action is taken.
- I do not take responsibility for the product during the shipping process, in most cases tracked, guaranteed shipping will be used. If there is a problem due to shipping please notify me ASAP.
- I will not accept commissions from under 18s.
- A deposit is required before I begin work; this will cover materials costs so is non-refundable.
- You have permission to resell the suit once you have it. It would be nice if it was stated that I am the original maker.
- I reserve the right to resell the product if no contact is made within two weeks, I will notify you several times before this deadline.
- Please do not upload NSFW pictures containing my product, if you intend to use my product in an adult situation I reserve the right to refuse the commission.
FAULTS/SHIPPING
- If there is a fault with the product, please contact me within 3 weeks of receiving it. It is your responsibility to notify me so that we can discuss the problem. If there is an issue:
> Firstly send a detailed description and images if possible
> We will discuss shipping it back to me (you will have to pay for this)
> If it is “makers error” I will refund you the shipping costs, fix the problem and return it free of charge
> If it is not “makers error” we can discuss payment to repair the product and return shipping costs
- All my products come with 1 year warranty (which covers damage due to general wear and most “makers error”s). Repairs that do not fit into this category can also be discussed at a reduced cost. Please note that free shipping cannot be guaranteed.
* “Makers error” include, but not limited to issues such as: holes, broken seams, features not secured adequately (e.g. claws falling out of paws, ears not secured). Any faults will be discussed before action is taken.
- I do not take responsibility for the product during the shipping process, in most cases tracked, guaranteed shipping will be used. If there is a problem due to shipping please notify me ASAP.